Shipping policy
Pretty Waves Collection — Shipping Policy
Thank you for shopping with Pretty Waves Collection! 💕
PROCESSING TIME
Please allow 3–5 business days for your order to be processed before shipping.
Processing times do not include weekends or holidays.
SHIPPING TIME
Once your order has been processed, please allow approximately 5–7 business days for shipping.
Shipping times are estimates and may vary depending on the shipping carrier, weather, holidays, or other unexpected delays.
TRACKING INFORMATION
Once your order has shipped, tracking information will be provided using the contact information entered at checkout.
Please allow time for your tracking information to update after receiving your shipping confirmation.
SHIPPING ADDRESS
Customers are responsible for providing a complete and accurate shipping address at checkout. Please double-check your address before submitting your order.
Pretty Waves Collection is not responsible for packages delivered to an incorrect address provided by the customer.
LOST, STOLEN OR DELAYED PACKAGES
Once a package has been transferred to the shipping carrier, Pretty Waves Collection is not responsible for carrier delays.
If your tracking information shows that your package was delivered but you cannot locate it, please contact the shipping carrier to begin an investigation or claim.
QUESTIONS ABOUT YOUR ORDER
If you have questions regarding your order or shipment, please contact Pretty Waves Collection through our website's Contact page
Thank you for supporting Pretty Waves Collection! 💕